West Branch nursing home fined after death and two hospitalizations

Hunter
07/09/24

A West Branch nursing home has been fined for incidents that resulted in a resident’s death and the hospitalization of two others.

Iowa Capital Dispatch reports that the Iowa Department of Inspections, Appeals and Licensing visited the Crestview Specialty Care facility in West Branch in May to investigate nine separate complaints concerning resident care. Four of the complaints were substantiated.

The inspectors determined that the facility failed to accurately assess a resident’s condition and provide medical intervention. The resident suffered gastrointestinal issues for four days before an ambulance was called. EMT’s determined the resident was in acute respiratory failure and taken to the emergency room. The patient died within six hours of arrival.

Crestview also allegedly failed to intervene when a male resident was unable urinate for two days and showed signs of swelling caused by fluid retention. The man was eventually hospitalized.

The facility was also cited after reportedly failing to correctly transcribe a doctor’s order for insulin, resulting in a resident’s hospitalization.

Last year, some staff members interacted with an intruder, who allegedly spent four hours inside Crestview before the staff found him partially undressed in bed with a female resident.

Iowa Capital Dispatch says Crestview Specialty Care has a two-star overall rating on the five-star scale used by the Centers for Medicare and Medicaid Services.

The home was fined $8,750. The fine was then discounted 35% when the home declined to file an appeal.